Workflow Notification Mailer Does Not Start Due to Error: INBOUND_SERVER=Protocol is not supported (Doc ID 1952860.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Workflow - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 11.5.10.2 version,
when attempting to start mailer, the following error occurs:

Validation failed for the following parameters -> {INBOUND_SERVER=Protocol is not supported.}.


The issue can be reproduced at will with the following steps:
1. Start mailer.

The issue has the following business impact:
Due to this issue, the WorkFlow mailer cannot be started.

Changes

 Recently upgraded the instance.

Cause

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