Setting a Total Amount Payment Limit in a Payment Process Profile Setup Causes Build Payments Concurrent Request Failures (Doc ID 1952947.1)

Last updated on JUNE 26, 2015

Applies to:

Oracle Payments - Version 12.1.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When populating a value in the Total Amount field in the Payment Limits region of the Payment Instruction Creation tabbed screen for a Payment Process Profile, and then processing a PPR which will automatically create multiple Payment Instructions in response to that setup change, find that the Build Payments concurrent request fails at STEP 9: Payment Instruction Creation, with the following message displayed in the IBYBUILD concurrent request log file:
BUILD PROGRAM ERROR - CANNOT COMPLETE PAYMENT INSTRUCTION CREATION

Also other symptoms that fixed by the same solution in this note:

When making payments for 3 invoices from 3 different organizations to the same supplier, each invoice has different org_id and also first party organization is specified as a grouping rule for payment instruction creation but found that org_id is null in iby_pay_instructions_all table which prevent payments to be reconciled.


Cause

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