Error While Trying Pay Invoice and Credit Memo - You cannot pay credit transactions or Closed Invoices

(Doc ID 1953239.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In iReceivables, when selecting both invoices and credit memos to pay with a credit card, the following error occurs:


You cannot pay credit transactions or Closed Invoices


Steps to Reproduce:

Responsibility: iReceivables (any iReceivables Responsibility)
Navigation: Account Details

  1. Select both an invoice and a credit memoe, and click on Pay
  2. Error is throwing saying credit transactions are not allowed.

Cause

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