My Oracle Support Banner

Error While Trying Pay Invoice and Credit Memo - You cannot pay credit transactions or Closed Invoices (Doc ID 1953239.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In iReceivables, when selecting both invoices and credit memos to pay with a credit card, the following error occurs:


You cannot pay credit transactions or Closed Invoices


Steps to Reproduce:

Responsibility: iReceivables (any iReceivables Responsibility)
Navigation
: Account Details

  1. Select both an invoice and a credit memoe, and click on Pay
  2. Error is throwing saying credit transactions are not allowed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.