Error While Trying Pay Invoice and Credit Memo - You cannot pay credit transactions or Closed Invoices
(Doc ID 1953239.1)
Last updated on AUGUST 24, 2020
Applies to:
Oracle iReceivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
In iReceivables, when selecting both invoices and credit memos to pay with a credit card, the following error occurs:
You cannot pay credit transactions or Closed Invoices
Steps to Reproduce:
Responsibility: iReceivables (any iReceivables Responsibility)
Navigation: Account Details
- Select both an invoice and a credit memoe, and click on Pay
- Error is throwing saying credit transactions are not allowed.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |