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Business Event (oracle.apps.ar.hz.CustAcctSite.update) Is Not Being Triggered When Updating Location Address (Doc ID 1953273.1)

Last updated on JUNE 15, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Business Event (oracle.apps.ar.hz.CustAcctSite.update) Is Not Being Triggered When Updating Location Address.

When a customer address information is updated, the system is updating Last Update columns in HZ_LOCATIONS table only and the same is not happening in HZ_CUST_ACCT_SITES_ALL table. 

This was working fine in 11i and not working after upgrading to R12.

Cause

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In this Document
Symptoms
Cause
Solution
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