Can Not Create A Party Level Relationships Between 2 Organizations After Applying Patches
(Doc ID 1953719.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Setup flow
When attempting to create a Party Relationship in Contact Center between two parties, the following error occurs.
ERROR
-----------------------
APP-AR-96282: Error: Please specify a party of type Person as either the subject or object type for the contact relationship record.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Contact Center and query a party
2. Switch to Relationships tab
3. Add a new record and try to save. The reported error occurs.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |