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Can Not Create A Party Level Relationships Between 2 Organizations After Applying Patches (Doc ID 1953719.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Setup flow

When attempting to create a Party Relationship in Contact Center between two parties, the following error occurs.

ERROR
-----------------------
APP-AR-96282: Error: Please specify a party of type Person as either the subject or object type for the contact relationship record.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Contact Center and query a party
2. Switch to Relationships tab
3. Add a new record and try to save. The reported error occurs.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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