My Oracle Support Banner

Internal Requisition Line Qty Shows Zero When Internal Sales Order Line Has Qty. (Doc ID 1954603.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, user has an internal requisition (IR) which is linked to an internal sales order (ISO).
They have shipped the order and are cannot successfully receive it.


Internal Requisition Line qty shows Zero whereas the matched ISO line has qty as 1. This is causing receiving error as the qty can not be received.


STEPS TO REPRODUCE
-------------------
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Go to receiving and enter the internal req/so number to receive

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.