CSXSRTAB Form Not Generating After 12.2.4 Upgrade
(Doc ID 1955201.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Teleservice - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
When attempting to compile the form CSXSRTAB, it will not generate successfully and the following errors occur:
Error
Compiling WHEN-VALIDATE-ITEM trigger on BILL_TO_ACCOUNT item in INCIDENT_TRACKING data block...
Compilation error on WHEN-VALIDATE-ITEM trigger on BILL_TO_ACCOUNT item in INCIDENT_TRACKING data block:
PL/SQL ERROR 302 at line 2, column 21
component 'CREDIT_HOLD' must be declared
PL/SQL ERROR 0 at line 2, column 1
Statement ignored
Compiling WHEN-NEW-ITEM-INSTANCE trigger on BILL_TO_ACCOUNT item in INCIDENT_TRACKING data block...
Compilation error on WHEN-NEW-ITEM-INSTANCE trigger on BILL_TO_ACCOUNT item in INCIDENT_TRACKING data block:
PL/SQL ERROR 302 at line 2, column 27
component 'CREDIT_HOLD' must be declared
PL/SQL ERROR 0 at line 2, column 7
Statement ignored
Changes
Upgraded from 11.5.10.2 to 12.2.4.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |
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