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Error for Asset Number Field When Creating/Copying/Updating Work Orders "Asset Number is mandatory for Assets and Serialized Rebuilds Select A Valid Value" (Doc ID 1955444.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to do the followings for a work order
- create work order from work request
- copy a work order
- release an work order,
the following error is observed:

Asset Number is Mandatory for Assets and Serialized Rebuilds

Asset Number: Select A Valid Value


The issue can be reproduced at will with the following steps:
1. [R] Maintenance Super User
2. Work Order tab
3. Create work order OR copy work order or update work order
4. Observe reported error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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