My Oracle Support Banner

Error for Asset Number Field When Creating/Copying/Updating Work Orders "Asset Number is mandatory for Assets and Serialized Rebuilds Select A Valid Value" (Doc ID 1955444.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.


When attempting to do the followings for a work order
- create work order from work request
- copy a work order
- release an work order,
the following error is observed:

Asset Number is Mandatory for Assets and Serialized Rebuilds

Asset Number: Select A Valid Value

The issue can be reproduced at will with the following steps:
1. [R] Maintenance Super User
2. Work Order tab
3. Create work order OR copy work order or update work order
4. Observe reported error




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.