HR2HR : PER_RI_I_FTP_TO_REMOTE failed : Error executing class method :com.jcraft.jsch.ChannelSftp.connect (Doc ID 1955728.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

--- Problem description
On : 11.1.8.0.0 version, HR2HR Coexistence

When attempting to run HR2HR load ( data file transfer and batch registration ) , the following error occurs :

Connecting to SFTP server :143.47.195.33:2021 as sftpwmf
ERROR: Process :PER_RI_I_FTP_TO_REMOTE failed.
ERROR: Exception occured during Putting file into server
ERROR: Error executing class method :com.jcraft.jsch.ChannelSftp.connect
Caused by :channel is not opened.

--- Additional informations
1. Cloud ops have confirmed that they are able to access the SFTP with out any issues
2. Sometimes the process is completed without any error, but the file is not published to Fusion

--- Steps to reproduce
The issue can be reproduced at will with the following steps:
1. Inititate the HR2HR data tranfer process from ebiz

--- Business impact
The issue has the following business impact:
Due to this issue, users cannot complete the data transfers and impacts the further data migration in production.

Cause

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