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Split Claims Are Still Open After Receipt Application (Doc ID 1956107.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The claims/split claim should be closed once receipt is applied which closes the invoice.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create Transaction Invoice
Create Receipt #<RECEIPT NUMBER1>
-Apply Invoice for partial amount
-Deduction is created
Goto Trade Mgmt to view Deduction
-Split the Deduction for partial amount, split claim is created
-Close the original DED as write-off
Create Receipt #<RECEIPT NUMBER2>
-Apply the rest of the Invoice to Receipt #2
Goto Trade Mgmt and notice that the Split Deduction is still open


Cause

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In this Document
Symptoms
Cause
Solution
References


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