Expense Report GL Account Cost Center Not Defaulting At Invoice Distribution Level (Doc ID 1956189.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Internet Expenses - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Expenses Setup

ACTUAL BEHAVIOR
---------------
Find that the GL Account is not defaulted from the Expense Default Expense Account when entering an expense report in the Payables Expense Report form.
In fact the GL Account on the Payables Expense Report form is null and when the expense report is exported/created as an invoice, the GL Account used is from the Expense Report template.

EXPECTED BEHAVIOR
-----------------------
Expect GL Account to default from employee expense account and to be combined with the GL Account on the Expense Report Template. Note the employee default expense account is 01.11700.60123.0000.00000 so expect the cost center, 11700, to be populated from her.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Default Expense Account = 01.11700.60123.0000.00000
Expense Report Template GL Account for 'Others Expenses' = 01.000000.52121.0000.00000
2. Enter Payables Expense Report, Export, review invoice in invoice workbench.
Expense Report Line has account 01.000000.52121.0000.00000 , cost center is 000000, should be 11700


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect accounting/cost center is recorded on the invoice for Payables Expense Report lines.

Cause

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