Loan - Disbursement Erroring Out With Invalid Supplier Site (Doc ID 1956971.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3, Aug 2012 RPC

When trying to submit a disbursement to a vendor the system is erroring out with: Payee: Transcontinental Builders Inc and rejection: Invalid Supplier Site.

ACTUAL BEHAVIOR
---------------
The supplier site is valid and active but still giving this error.

EXPECTED BEHAVIOR
-----------------------
Expect that when submitting the disbursement, it would not fail.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Submit the disbursement
It fails with the error, Invalid Supplier Site.
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot disburse for the loan sometimes in Production.


Cause

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