Modification Commit Hangs And Then Returns "Page Cannot Be Displayed"

(Doc ID 1957480.1)

Last updated on NOVEMBER 21, 2015

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing - Contract Lifecycle Management (CLM), when creating a modification for a CLM Award,  enter the Mod Authority and Mod Reason and click the Save button.
The commit takes multiple minutes and then loses connectivity and returns  error.


Error:
Page cannot be displayed

Replication Steps:
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Create the modification for CLM Award
3. Enter the Mod Authority and Mod Reason and click the Save button.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms