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Field Services: Error While Debriefing Material: The value "" for parameter Unit_of_Measure_Code is invalid. (Doc ID 1957632.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Field Service - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Debrief / Field Service Report

When attempting to process Material Debrief lines for a specific item, the following error occurs when the debrief posting is finished


ERROR
-----------------------
API Programming Error (Validate_Cost_Details Private API): The value "" for parameter Unit_of_Measure_Code is invalid.

Other debrief lines (for other items) can be processed successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter material debrief line(s)
2. complete the debrief status or post the line manually in HTML debrief
3. After the process is finished, the error is on the debrief line.

 

This issue is happening only for IB trackable items.

Cause

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In this Document
Symptoms
Cause
Solution
References


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