Saving Template Query Changes the Query to UpperCase

(Doc ID 1957829.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When saving a query in Collections Administrator>Administration>Manage Queries, the query becomes all Uppercase letters and < > become &GT and &LT

Steps to Reproduce:
Responsibility:  Collections Administrator
Navigation:  Administration > Manage Query
Locate - Bill to Dunning Soft Letter with On Account credit memos & unapplied receipts, click on Duplicate
Open - Copy of Bill to Dunning Soft Letter with On Account credit memos & unapplied receipts
Without making any changes, click on Apply

BEFORE:



Query - Copy of Bill to Dunning Soft Letter with On Account credit memos & unapplied receipts
You'll notice the query is now all capital letters and < > is &GT and &LT

AFTER:

Cause

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