My Oracle Support Banner

Why Expense Reports Not Being Automatically Returned To Employee Due To Missing Imaged Receipts? (Doc ID 1958573.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Internet Expenses - Version 12.2.3 and later
Information in this document applies to any platform.


Qn1:On : 12.2.3 version, Expenses Audit and Receipt Managerment

Expense reports not being automatically returned to employee due to missing imaged receipts

Instead of returning the expense report, based on Receipt Missing Rule, employee is just sent consecutive Overdue Receipt Reminders. It is our understanding that the report would be returned to the Preparer if they did not submit the receipts.

How should this work?
Qn2:If the User selects the ‘Receipts Missing’ button, the report is returned.

The scenario we are trying to cover is;
1) User submits a report that requires receipts but does not send in the receipts
2) From the Overdue notification, User states they will submit receipts but they never do
3) After the waiting period elapses, then the report is returned.

Is there a way to configure iExpense to do this?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.