Why Expense Reports Not Being Automatically Returned To Employee Due To Missing Imaged Receipts?
(Doc ID 1958573.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Internet Expenses - Version 12.2.3 and later
Information in this document applies to any platform.
Qn1:On : 12.2.3 version, Expenses Audit and Receipt Managerment
Expense reports not being automatically returned to employee due to missing imaged receipts
Instead of returning the expense report, based on Receipt Missing Rule, employee is just sent consecutive Overdue Receipt Reminders. It is our understanding that the report would be returned to the Preparer if they did not submit the receipts.
How should this work?
Qn2:If the User selects the ‘Receipts Missing’ button, the report is returned.
The scenario we are trying to cover is;
1) User submits a report that requires receipts but does not send in the receipts
2) From the Overdue notification, User states they will submit receipts but they never do
3) After the waiting period elapses, then the report is returned.
Is there a way to configure iExpense to do this?
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