12.2.3: (R) Email Center Supervisor (N) Supervisor/Account/Agent/Assignment - Images shown as Red X's (Doc ID 1958908.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version,

iemagntasss.jsp showing Red X images

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

(R) Email Center Supervisor
(N) Supervisor/Account/Agent/Assignment

Agents to Accounts

Red x image is shown on the Screen.

Cause

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