Transaction Details Line Level DFF will not Close with OK Button. (Doc ID 1959341.1)

Last updated on APRIL 06, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In the Transaction Details window, at the line level, the Descriptive
Flexfield cannot be closed by clicking the OK button, you must click Cancel.

To reproduce -

Collections Agent responsibility
Collections>Query Organization
Transaction Tab>Highlight a Transaction

Click on Transactions Detail
Click in 1st DFF and it opens
Click OK and nothing happens
Click Cancel and you are returned to the Transaction Details form.

Click on 2nd DFF and it opens
Click OK and nothing happens
Click Cancel and you are returned to the Transaction Details form.

Cause

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