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Need The Ability To See Funds Applied To On Account Before Manual Cash Application (Doc ID 1959350.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Previous funds, already applied On-Account for a customer, needs to display when entering the customer information on a new receipt.
Details would equal the On-Account amount and the corresponding receipt number.

Example:
Receipt #12345
Dated: 08-Nov-2014
Mr. Customer (name) Pending
On Account Amount $100.00

Customer rounds up monthly payment, to next even dollar, each month. 
This needs to be applied prior to the most recent payment received.

You need to be able to place funds in overpayment, On-account or Unapplied Suspense, and then be notified that the funds are waiting to be applied, PRIOR to applying other funds to the open items.

Cause

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In this Document
Symptoms
Cause
Solution
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References


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