Self Service Batch Element Entry Creates Duplicate Element Entries (Doc ID 1959372.1)

Last updated on FEBRUARY 03, 2015

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After setting up Self Service Batch Element Entry to enter hours, it is observed that duplicates are getting created which is processed in payroll and then is paid out double.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. In Manager Self Service create a batch for BEE for an employee and assign hours for an element
2. Approve the batch
3. Query the elements for the employee and observe that the element entries have been duplicated


Cause

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