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CustMigrationTool.class Error Upgrading from EBS R12.1.3 to R12.2 as the Connection Is Not Being Made In the 60 Seconds Defined In sqlnet.ora (Doc ID 1959572.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Applications DBA - Version 12.2 to 12.2 [Release 12.2Cloud]
Information in this document applies to any platform.


During an upgrade from E-Business Suite (EBS) 12.1.3 to 12.2, when mergeing patch 10124646, the CustMigrationTool.class failed on worker 1, 2, 3, 4, 5.  The the patch log reflects the following failure:

ATTENTION: All workers either have failed or are waiting:

  FAILED: file CustMigrationTool.class on worker  1.
  FAILED: file CustMigrationTool.class on worker  2.
  FAILED: file CustMigrationTool.class on worker  3.
  FAILED: file CustMigrationTool.class on worker  4.
  FAILED: file CustMigrationTool.class on worker  5.

ATTENTION: Please fix the above failed worker(s) so the manager can continue.

Error from the Adworker log file:

Error: Error connecting to database.
IO Error: Connection reset

Migration failed.

AD Worker error:
The above program failed. See the error messages listed
above, if any, or see the log and output files for the program.

Time when worker failed: Mon Jan 05 2015 22:42:13
AdjavaWorker has reached the maximum wait timeout specified( 36000000 ). So Exiting.

The issue can be reproduced at will with the following steps:
1. Following the Steps in "Section 3: Instructions for Upgrade Customers " of <Note 1320300.1> (Oracle E-Business Suite Release Notes, Release 12.2).

2. Merging patch 10124646.


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