R12_AP - Invoice Workflow Is Cancelled And AP Invoice Is Stuck In Approval Status Initiated (Doc ID 1959741.1)

Last updated on APRIL 09, 2015

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Invoice stuck in Approval Status Initiated.

Invoice Approval Action History showed that the workflow initiated and initial approver was the requester who has already left the organization.

The next user in the Action History was showing as Future state.

The workflow is cancelled, but the invoice status is still initiated. Workflow status should be approved.


Changes

 n/a

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms