My Oracle Support Banner

R12 iSupplier performance issue in ApInvPoShipmentsVO.xml when searching for blanket release (Doc ID 1959778.1)

Last updated on JANUARY 16, 2018

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other-MiscIss & KeyIndReport

ACTUAL BEHAVIOR
---------------
Performance issue in ApInvPoShipmentsVO.xml while finding blanket release for an invoice with a Purchase Order in iSupplier. The process times out at 300 seconds but the SQL runs for up to 800 seconds.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Sign in to iSupplier
Click Finance Tab
Select Create Invoice “With a PO”
Click Go Button
Enter blanket release
Click Go Button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create an invoice with a PO in iSupplier.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.