Checkbox on iReceivables Account Summary Screen does not Reset after Clearing and Re-opening Summary (Doc ID 1959790.1)

Last updated on JULY 31, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other Issues

ACTUAL BEHAVIOR
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Checkbox on iReceivables Account Summary screen does not reset after clearing and re-opening summary form

EXPECTED BEHAVIOR
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Expect that checkbox is not activated once the form is left

STEPS
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The issue can be reproduced at will with the following steps:
In iReceivables, we follow the below navigation:
1. Open AR Superuser responsibility
2. Open Collections -> iReceivables
3. Query for customer number and hit Go
4. Select the account summary link
5. Select the Total Open Receivables link and select few transactions (checkbox) and open Apply Credits link.
6. Hit cancel and come back. Hit select None. This clears all the checkboxes.
7. Then Select Home tab on top.
8. Again when we goto the Total Open Receivables screen from account summary, the checkboxes we selected in step 5 above remain selected. The selection should not be retained and should clear as we already hit on select none.


Cause

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