Revenue Recognition Issue: Collect Revenue Recognition Information (CSTRCMCR) Process Completes in Error - ORA-20001: You Cannot Delete a Posted Record (Doc ID 1960231.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Revenue-COGS Matching

Attempting to run Collect Revenue Recognition Information (CSTRCMCR) process and receive the following error:

ERROR
-----------------------
CST_RevenueCogsMatch_PVT: x_running :N
PROGRAM_EXCEPTION IN Match_RevenueCOGS at (30):
ar_match_rev_cogs_grp.populate_cst_tables : ORA-20001: You cannot delete a posted record.
ORA-06512: at "APPS.RA_CUST_TRX_LINE_GL_DIST_BRI", line 78
ORA-04088: error during execution of trigger 'APPS.RA_CUST_TRX_LINE_GL_DIST_BRI'
Error in CST_RevenueCogsMatch_PVT . Match_RevenueCOGS ( 30 )

Cause

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