Clicking The Dashboard Link in Fusion Transportation Intelligence (FTI) Triggers "Item Lock Needs Attention" Error
(Doc ID 1960725.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Fusion Transportation Intelligence - Version 6.3.5 and laterOracle Global Trade Intelligence - Version 6.3.5 and later
Information in this document applies to any platform.
Symptoms
When attempting to navigate to My Dashboard link under FTI Menu, the following error occurs.
ERROR
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Item Lock Needs Attention: /users/ABC.ADMIN/_portal/page 1
Error Details Error Codes: KFSRUZ8D
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate through Global Trade Intelligence (GTM) or Oracle Fusion Transportation Intelligence (FTI)>My Dashboard
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |