My Oracle Support Banner

ORA-20001 Error Voiding a Payment from Payments Manager with India Localization (Doc ID 1961028.1)

Last updated on OCTOBER 08, 2020

Applies to:

Oracle Payables - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to void a payment through Payments Manager under a responsibility with India Localization, the following error occurs:

ERROR
-----------------------
ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.void_pmt_internal
ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.void_pmt_internal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Responsibility > Payment > Entry > Payments Manager
2. Select the Payments tab
3. Search for any payment that is not applied to an invoice
4. Click the Void button

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.