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ORA-20001 Error Voiding a Payment from Payments Manager with India Localization (Doc ID 1961028.1)

Last updated on JANUARY 03, 2022

Applies to:

Oracle Payables - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to void a payment through Payments Manager under a responsibility with India Localization, the following error occurs:

ERROR
-----------------------
ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.void_pmt_internal
ORA-20001: in Package IBY_DISBURSE_UI_API_PUB_PKG Procedure IBY_DISBURSE_UI_API_PUB_PKG.void_pmt_internal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Responsibility > Payment > Entry > Payments Manager
2. Select the Payments tab
3. Search for any payment that is not applied to an invoice
4. Click the Void button

Cause

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In this Document
Symptoms
Cause
Solution
References


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