UPK: (401) Unauthorized When Installing to a New Site with Windows Authentication (Doc ID 1961296.1)

Last updated on OCTOBER 28, 2016

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When installing UPK 12.1.0

1. To *new* site and not the Default Website
2. HTTPS port 443
3. Windows Authentication

The following errors occur in the Library Loader log:

System.ServiceModel.Security.MessageSecurityException
The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.System.Net.WebException
The remote server returned an error: (401) Unauthorized.

System.ServiceModel.EndpointNotFoundException
There was no endpoint listening at https://servername/ODSContent/RepositoryInfoService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.System.Net.WebException
The remote server returned an error: (404) Not Found.

Cause

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