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Future Terminated Contract Creates Credit Prior to the Termination Date (Doc ID 1961398.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


A Service Contract which has billed in advance is Terminated with a future Termination Date. When the Service Contracts Main Billing program runs, it picks up the Credit Memos right away.

The customer expected Termination Credit would not be generated until the Termination Date is reached.

1. Create, Approve and Bill a Service Contract,
2. Terminate the contract in with a future date.
3. Run Service Contracts Main Billing with no date parameter specified. It will pick up the future dated termination for processing.


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