Future Terminated Contract Creates Credit Prior to the Termination Date (Doc ID 1961398.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Contracts Billing/Termination

ACTUAL BEHAVIOR
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Future terminated contract creates credit prior to the termination date.

Problem Description
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A contract which came from OM, and originally invoiced from OM has been terminated with a future termination date. However, when main billing ran, it picked up the contract right away and generated credits over a month in advance of the termination date. Typically, the termination credit will not be generated until the termination date has been reached.

EXPECTED BEHAVIOR
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Expect the termination credit to not be generated until the termination date is reached.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a service contract from OM and invoice through OM
2. Terminate the contract in OKS with a future date.
3. Run main billing with no date parameter specified, only category and it will pick up the future dated termination for processing.

Cause

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