Future Terminated Contract Creates Credit Prior to the Termination Date

(Doc ID 1961398.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Contracts Billing/Termination

Future terminated contract creates credit prior to the termination date.

Problem Description
A contract which came from OM, and originally invoiced from OM has been terminated with a future termination date. However, when main billing ran, it picked up the contract right away and generated credits over a month in advance of the termination date. Typically, the termination credit will not be generated until the termination date has been reached.

Expect the termination credit to not be generated until the termination date is reached.

The issue can be reproduced at will with the following steps:
1. Create a service contract from OM and invoice through OM
2. Terminate the contract in OKS with a future date.
3. Run main billing with no date parameter specified, only category and it will pick up the future dated termination for processing.


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