Cannot Add Global Organization Hierarchy For Propagation To Change Type In PIM (Doc ID 1961421.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Change Management

ACTUAL BEHAVIOR
---------------
Cannot add Organization Hierarchy for Propagation to Change Type in PIM

When trying to add an Organization Hierarchy for Propagation to a Change Type in PIM through the PIM Setup Workbench,
get a message stating "No hierarchies are available for addition."

There is a Global Hierarchy Defined. Why isn't it available to select?

EXPECTED BEHAVIOR
-----------------------
Expect the Global Hierarchy would be available when assigning organization hierarchy for the PIM change order type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to PIM Setup Workbench (Development Manager > Setup > Setup Workbench)
2. Click on the Change Management tab
3. Click on a Change Category (e.g. EMEA Change Order)
4. Click on a Change Type associated with the Change Category (e.g. Engine ECO)
5. Click on the Organization Policies page
6. Add an Organization (e.g. GLOBAL_ITEM_MASTER)
7. Click on the Propagation Rules tab
8. Click on the Add Another Row button
9. Receive message: No hierarchies are available for addition


Cause

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