R12: CE: Getting Message "Missing Exchange Rate Information" When Doing a Bank Account Transfer Between Two Banks with different Currencies
(Doc ID 1961427.1)
Last updated on JUNE 11, 2024
Applies to:
Oracle Cash Management - Version 12.1.1 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
Getting message "Missing Exchange Rate Information" when doing a bank account transfer between two banks with different currencies.
Steps:
1. Open the Bank Account transfer page (Cash Management Responsibility > Bank Account Transfers)
2. Click on create
3. Enter source bank account details
4. Enter destination bank account details
5. click on apply and validate > error occurs.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |