MSCA Mobile: Serialized Items Not Requiring Serial Number Capture At Receipt (Doc ID 1961880.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Management - Version 12.2.3 and later
Oracle Warehouse Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Inbound Processing

ACTUAL BEHAVIOR
---------------
While attempting to receive serialized items on an internal shipment, the user is no longer prompted to enter serial numbers in the R12 environment mobile WMS environment

EXPECTED BEHAVIOR
-----------------------
Expected behavior (like that in our 11i environment) would be that after confirming received quantity a serial number prompt appears.

No mobile personalizations have changed between our 11i and R12 environment.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. For all receipt of serialized items between orgs:
Mobile Login -> Inbound -> Receive -> Int Shipment -> Org Code

2) Enter Shipment, LPN, and item. Hit Enter.
3) After entering qty, no prompt for serial number capture happens
Serial Control for this item turned on at sales order issue

Mobile Login -> Inbound -> Receive -> Int Shipment -> Org Code

Cause

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