Double dashes are replaced With – in Email Notifications (Doc ID 1962093.1)

Last updated on JANUARY 16, 2015

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 when an approver approves via email (using MS Outlook) and uses a special character (in this case an en dash symbol) the en dash is converted to its html number value (which is –) and that is recorded in the Requisition Action History instead of the actual en dash symbol.

Double dashes are replaced with – in Email Notifications

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User submits Requisition for approval
2. Approver responds with response action and in Note field enters text with an en dash special character
3. Requisition Action History records html number for the en dash instead of the actual en dash symbol


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms