Employee Eligible for Short Term Disability (STD) Plan but it is not Electable during Open Life Event
Last updated on APRIL 10, 2018
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.
Presently found 2 employees who are eligible for STD plan but it is not electable for Open. Processing any other life event after open, do show the electable choice.
Certain employees are being found for the Voluntary Short Term Disability plan at Open Enrollment, but it is not an electable choice. I cannot figure out why the electable choice is not being created, when the
The same set up was done
Expect employees who are found eligible for the Voluntary Short Term Disability plan at Open Enrollment, should also have electable choice.
The issue can be reproduced at will with the following steps:
1. Setup Open event for 2015
2. Enrollment code is set to Current - can keep or choose; new - can choose.
3. Process Open and check for Voluntary Short Term Disability plan. Only waive plan is there as electable.
Note: The same set up was done in Test and no issues there. Only in Production is the electable choice not getting created.
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