Order Number Link is Missing on a Quote with status 'Order Submitted' (Doc ID 1962221.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
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The Order Number link is missing (blank) on the quote even though the quote was converted successfully into an order. The quote has a status of "Order Submitted".

EXPECTED BEHAVIOR
-----------------------
Expect to see the Order Number link on the quote header after the quote has been submitted to order, since the order_id is populated in aso_quote_headers_all.
 

Cause

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