Order Number Link is Missing on a Quote with status 'Order Submitted'

(Doc ID 1962221.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, HTML User Interface

The Order Number link is missing (blank) on the quote even though the quote was converted successfully into an order. The quote has a status of "Order Submitted".

Expect to see the Order Number link on the quote header after the quote has been submitted to order, since the order_id is populated in aso_quote_headers_all.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms