Descriptive Flexfield (DFF) values not being displayed on the Shipping Transactions Form for delivery details which are LPNs (Doc ID 1962240.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipping Transactions form

ACTUAL BEHAVIOR
---------------
Customer has defined descriptive flexfield for Additional Delivery Detail Information, on the delivery details.
When user selects the Descriptive Flexfield (DFF) icon from a standard delivery detail, the DFF dialog box is displayed as expected.
However, when user selects the DFF icon for a delivery detail which is for an LPN, the DFF dialog box is not displayed

EXPECTED BEHAVIOR
-----------------------
Expect the DFF dialog box to be displayed, when an LPN line is selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the Shipping Transactions form, and select a specific order which has LPN lines in addition to regular delivery details
2. Click on the DFF icon

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter descriptive flexfield "Additional Delivery Details Information" for LPN records.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms