In iPhone mobile expense app, user see 0.00 Reimbursement Amount when submitting mileage expense (Doc ID 1962533.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating an expense report using the iphone app on any iphone device, enter a to and from destination. At that point the trip distance is calculated. The dollar amount which shows to be reimbursed is $0.00.
System is not showing the correct reimbursable amount in either the iphone app or when the expense report is created in the system.

Cause

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