Update the 'Relationship' or 'Relationship Start Date' fields in Self Service for an Emergency Contact Using Restricted Security Profile, get Error :" ORA-20001: This person either does not exist at all or does not exist as of the effective date" (Doc ID 1962642.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

In 12.1RUP6, in Self Service,

When a User updates the 'Relationship' or Relationship Start Date' fields in Self Service to an Emergency Contact where the Contact has a Person record, the following error occurs :  

ORA-20001: This person either does not exist at all or does not exist as of the effective date. ORA-06512: at "APPS.


Steps to Reproduce

1. Login to Self Service
2. Navigate to Personal Information, Emergency Contact
3. Update the 'Relationship' or Relationship Start Date' fields
4. Get the error



Cause

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