Field Service: Scheduled Task Date In Wireless Field Service Is Different Than In SR Task Form.
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Wireless/WAP
In Field Service Wireless, some tasks are shows as 'today's tasks' all the time - with a start date of the current date instead of the scheduled date that is visible on the SR form / task tab.
E.g On 22-JUL task is showing in wireless for 22-JUL, while the scheduled date is 13-AUG. On 23-JUL it shows with start date 23-JUL while the scheduled start date is still 13-AUG
Expect the start date in FS Wireless to be the same as shown on the form
Steps To Reproduce
- Create a Service REquest with a Task
- Assign task and populate scheduled date
- View the Task on FS Wireless
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