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RMA Create Credit Memo's To Original AR Invoices Instead Of Going On-Account (Doc ID 1962778.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After creating RMA order, the reference field information is manually removed by user, but autotnvoice still linked to original order information.


--Expected Behavior

When Original/reference order info is removed from RMA, it should not be displayed in AR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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