Query Sale Order With End To Customer Name Size Exceeding 80 Characters, Error Thrown (Doc ID 1962831.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to query sales order with end to customer name exceeding 80 characters, the following error occurs.

ERROR
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FRM-40831: Truncation occurred: value too long for field END_CUSTOMER_NAME


STEPS
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The issue can be reproduced at will with the following steps:
1. On the Quick Sales Order form, Order #: 18743
2. Go to Line, and error is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot query sales order with end to customer name exceeding 80 characters.

Cause

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