APP-BEN-91711 Error With Incorrect Person ID
(Doc ID 1962897.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.
When attempting to process a Salary Change event after un-processing an Open life event, the following error occurs:
APP-BEN-91711: The Participant Enrollment Result record was not found in the following package:
Context at time of error:
Participant Enrollment Result ID: XXXXXXX
Person ID: XXXXXX
Life Event Reason ID: XXX
Effective Date: XX-XXX-XX
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Benefit Service Center > Unprocessed Open life event.
2. Attempt to process Salary Change life event.
- Error occurs.
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