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Upgrade Issue: Customer Accounts Screen ARCWMAI Does Not Find Customers Without Any Item in the System (Doc ID 1963054.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


What is the reason that a customer cannot be found in the Customer Account Screen after an upgrade from 11i to R12 has been done?


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