Is There a Way to Segregate Interaction Notes per Operating Unit? (Doc ID 1963075.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal


In Oracle Advanced Collections, interaction notes are shared across all Operating Units.   Is there a way to segregate the Interaction notes perOperating Unit? Currently, a user can see all notes entered across an account where the account is used across multiple Operating Units?

 

Solution

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