PTD Commission And PTD Bonus In Paysheet Shows 0, After 12.1.3 Upgrade

(Doc ID 1963088.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

We recently upgraded our 12.0.4 OIC to 12.1.3 OIC on the 22-DEC-2014.
Post upgrade, the PTD Commission and PTD Bonus is displayed as 0 in the Paysheets.

Our setups for the Plan elements is
incentive_type_code = COMMISSION / BONUS
quota_group_code = NONE


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms