After AUG 2014 RPC, Still Getting Error NullThe Payment Process Failed. Please Try To Pay This Invoice At A Later Time. (Doc ID 1963160.1)

Last updated on JANUARY 21, 2015

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3, AUG 2014 RPC

Entering a bank routing number does not populate the bank and gives an error.


ACTUAL BEHAVIOR
---------------
Entering a bank routing number gives the error

nullThe payment process failed. Please try to pay this invoice at a later time.

The bank branch shows in the debug log but does not populate on the form.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to enter a routing number for a new bank account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Set OIR: Bank Directory Source to Local at user level <username>
Clear the cache using Functional Administrator responsibility.
Now go to iReceivables and try to make a new bank payment.
Enter Routing # 042000314
Do not find bank name when searching and it does not populate.
Enter 1,00
Press Recalculate
Press Apply and get the error:

nullThe payment process failed. Please try to pay this invoice at a later time.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay with bank accounts.

Cause

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