Error: Sub line yy.n Item Product final price ys.p not same as total bill schedule amount xy.p when Performing QA Check (Doc ID 1963285.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
the issue was solved as forward port but the error message is different so new note is valid.

Symptoms

On 12.1.3 version, QA Related, When attempting to subject the contract to QA check the QA Check failed on Contracts with the error messages shown below

Error:
Sub line xxx Item Product final price xxx not same as total bill schedule amount xxx


Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Service Contracts (R)
2. Author a contract and subject to QA check

Cause

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