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'Subline XXXX Item Product final price YYYY not same as total bill schedule amount ZZZZ' Error when Performing QA Check (Doc ID 1963285.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Running the QA Check on a Service Contract, the following QA error is shown.

Error
Sub line XXXX Item Product final price YYYY not same as total bill schedule amount ZZZZ.

Steps
1. Using a Service Contracts Manager responsibility.
2. Run the QA Check on a Service Contract having Expired lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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