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Sales Order Organizer Form - Lines Tab the Extended Price Shows Incorrect Value for Returns (RMA) (Doc ID 1963338.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


The form Sales Order Organizer, Lines TAB (form OEXOEORD, block LINES_SUMMARY) shows incorrect value of Extended Price in case of lines with RETURN category.
The Extended Price should be presented (and also exported to MS Excel) as negative value in case that the line represents a return.

Please, use the same way as it is implemented in the block LINE of the same form - you can compare the way how the same value is presented in the LINES_SUMMARY block and LINE block. The one that is used in the LINE blcok is correct.

This issue was already reported and dev said:
This is the current standard functionality.
There has been an Enhancement Request (ER) <Bug 4690727> - ORDER ORGANIZER QUERY-SUMMARY FORM - RMA LINES DISPLAY POSITIVE EXTENDED PRICE raised for this. The functionality is under review and will be considered for potential inclusion in a future release.

Can this be considered a bug and not an ER?


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