Ship To Address ID And Bill To Address Are Missing When A Transaction Adjusted Manually (Doc ID 1963407.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections

ACTUAL BEHAVIOR
---------------
Ship To Address ID and Bill To Address are NULL when a transaction adjusted manually
 

EXPECTED BEHAVIOR
-----------------------
Ship To Address ID and Bill To Address, should remain the same

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

(R) Compensation Manager > Tasks > Maintain Transactions > Update the Transaction

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms