Challan Number And Challan Date Are Mandatory For Service Tax Settlement (Doc ID 1963413.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Tax - P2P

When attempting to do the Service Tax Settlement, the following error occurs.

ERROR
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"APP-JA-460435: Enter the Challan No"

Customer Business Scenario:

A.
When Performing Settlement For Service Tax, System is asking for Challan Number and Challan Date which are mandatory to do the settlement.
You expect at the time of remittance of Tax Amount to tax authority you will get Challan Number and Date. But in Applications, before creating AP Invoice for Tax authority only Settlement, the form is asking Challan Number and Date as mandatory. For Service Tax we are not doing any cheque payment, we are paying electronically and once payment is done, challan number & date is generated. Request you to know if there is any fix to update the challan number and date after the payment is done to tax authority and not during the settlement stage.

B.
Through service tax website, we pay the tax authority. This step will happen after settlement and creation of tax invoice for authority and payment of that invoice.
This generally happens after a week to 10 days. However, as per current functionality the Challan number is a mandatory input.

There should be a facility in the system to
a) Allow the Service Tax Settlement without keying in the value of Challan No.
b) Once the user makes the settlement and completes the payment, user should be able to attach the corresponding Challan No.to the payment.


STEPS
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The issue can be reproduced at will with the following steps:
1. (N)->India Local Payables
2. Navigate to Service Tax settlement form.
3. Try to do the Settlement.
4. Observe that the system is prompting the user to enter the value of Challan No.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

User unable to process the Service Tax settlement.

Cause

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